In order to ensure safe and legally compliant handling of the chatbot’s AI functions, it is important to us to inform you transparently and understandably about the conditions of use.
The chatbot is operated by plaxon GmbH, based at Kurfürstendamm 30, 10719 Berlin, Germany.
You can view the privacy policy of plaxon GmbH here .
Please note that the information provided by the chatbot is based on general data and may not always be complete, up-to-date, or accurate. It is therefore not reliable and binding information, but is intended to serve as an aid.
For the AI functions of the chatbot, plaxon GmbH uses the interface (API) of the Finland-based company“Nebius AI” and the France-based company“Mistral AI“.
These providers enable the use of services for processing data by means of “artificial intelligence / AI” via an interface. The chatbot technically serves as a proxy to the providers, so that your IP address and other information (browser used, etc.) are not transmitted to the providers. Only the content of the chat texts entered (conversations) is transmitted to the providers and processed there. If you do not enter any personal data there, none will be transmitted to the providers.
You can view Nebius AI’s privacy policy at the following link: https://docs.nebius.com/legal/privacy. You can view the privacy policy of Mistral AI at the following link: https://mistral.ai/terms#privacy-policy
For quality control purposes, the content of the conversations (your input and the chatbot’s response) can be stored and evaluated by the operator of the chatbot (plaxon GmbH). The legal basis for this is a legitimate interest of the operator to optimize the service and thus improve the offer technically and economically as well as to be able to offer support.
Voluntary use: The use of the chatbot is completely optional and not necessary for the use of the website
Data protection and security: plaxon GmbH and the aforementioned providers of AI services take measures to ensure the security and data protection of your data. For example, your entries are not transmitted directly to the providers, but via a proxy, the server of the chatbots. This means, for example, that your IP address is not visible to the providers. However, you acknowledge that the transmission of data such as the texts you enter to the aforementioned providers entails certain risks.
By using the chatbot, you agree to the terms of this data protection supplementary agreement.